EMBROIDERY FAQ

At Gorfam Marketing, Inc. we appreciate that your image is important and realize that many times this image is the first impression you make on others. We have developed our system to easily assist you in creating that impact. We do everything possible to help you put forth the best image possible.

With the absolute latest in embroidery equipment, embroidery tools and digitizing software, Gorfam Marketing, Inc. is your premier source for embroidery. We guarantee quality work, a high-standard of embroidery, and the best in technology and skill.

Product: You choose from name brand blank goods in numerous styles and price ranges.

Minimums: While we can sell blank products at no minimum quantity, all production orders must 
meet a minimum quantity of 6 pieces to be produced.

Additional Fees: If a design or digitized file is not completely ready for production, then design and 
digitizing fees will be charged at our discretion, thus requiring the time and knowledge of 
a highly skilled professional.

Artwork: We are happy to work with outside designers, agencies and design-oriented customers 
who wish to provide art and digitized embroidery files, so that additional fees can be avoided. There are two parts to creating an embroidered image; the development of a logo or graphic design, and the digitizing of that design to create a computer file that instructs the embroidery machine what to sew. The quality of the artwork created and ready for production directly affects the final look of the finished product. 

Turn-Around: Standard turn-around time for embroidery is seven to ten business days; this period 
begins when all blank goods have been received at our location and the final art files have been approved. Orders are subject to an additional charge based on our discretion for items needed in a shorter amount of time.

Standard turn-around time for digitizing existing artwork is four business days.

Embroidery Guidelines

  • For a typical left chest embroidery, the ideal design has a maximum dimension of 3.5” – 4.0”. There are exceptions when a design has one dimension that is several times larger than the other. The size of many designs is dictated by the smallest text in the design. We will size your design appropriately based on our experience.
     
  • The smallest text we can embroider with any accuracy is about .20” high. We can make adjustments to your design to compensate for slight variations. Typically, a single line of text can only include about 30 characters and spaces before it requires the text to be split into two lines.
     
  • The maximum height for a headwear design is 2.10” high (less for visors). The width may be as wide as 5” or even more. Embroidery on the side of a hat may be included at no additional cost.

Colors

  • Your embroidered logo may include up to ten (10) colors at no extra charge. We rarely need that many, but will use as many colors as necessary to execute your design to your satisfaction.
     
  • If we have color art of your design, we will use the displayed colors to match our thread to your logo. If you have particular PMS codes you specify, please furnish them and we will match our thread accordingly. In either case, we will send you a proof for your approval.

Embroidery Proof

  • About one week after you place your order, we will e-mail you a scan of your actual embroidered logo with its dimensions. This proof is sent to you for approval before we proceed with production. Any changes you desire will be made and a revised proof will be prepared and sent to you.
     
  • Once you approve your design, your order is scheduled for production and should be completed in seven to ten business days. 
     
  • If you prefer, you may request a pre-production sample. After we receive your e-mail approval of the design, we will send you a sample of the garment with the actual embroidery for your approval. Of course, this does delay the delivery of your order.

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